FAQs

Got questions? We’ve got answers.
Feel free to contact us at Convention@recycledmaterials.org.

VENUE & HOURS

What is the official venue for ReMA2025?

San Diego Convention Center
111 Harbor Dr
San Diego, CA 92101

I’m not able to walk as much as I used to. How can I rent a scooter to improve my mobility around the convention center?

Scooters are available for rent at your hotel’s concierge desk.

DATES & HOURS OF OPERATION

What are the dates and times of the ReMA2025 Convention & Exposition?

ReMA Governance Meetings take place Saturday, May 10 through Monday, May 12. These meetings are open to ReMA members only.

The ReMA2025 Convention & Exposition takes place from Monday, May 12 through Thursday, May 15.

VIEW FULL SCHEDULE

REGISTRATION RATES, PAYMENTS, CONFIRMATIONS, AND CANCELLATIONS

ReMA Member/Nonmenber Registration Rate
How do I know if my company is a ReMA member?

To find out the member status of a company review the ReMA Member Directory or contact Membership@recycledmaterials.org.

My company is not a member, can I receive the member rate?

Yes, if your company is eligible for membership, they can join ReMA by contacting membership@recycledmaterials.org. Once the company joins, all company employees are eligible for the member rate, other ReMA2025 member-only benefits, and all the advantages throughout the year.

Does ReMA offer group discounts?

No, group discounts are not available.

How do I pay by check?

If paying by check, please register online and complete your registration up to the point of payment. Send your check, payable to ReMA, by mail or courier identifying all registrants covered by the payment to: ReMA2025 Convention and Exposition, PO Box 75245, Baltimore, MD 21275-5245. Note that checks are NOT accepted for payment onsite.

How do I pay by wire transfer?

As with checks, please register online and complete your registration up to the point of payment.

You can then wire funds – with fees prepaid – marking the payment with the name(s) of registrant(s). Please contact Eugene Angoue, ReMA Staff Accountant, at eangoue@recycledmaterials.org or +1-202-662-8521 for more detailed instructions.

Why have I not received a registration confirmation or receipt?

When you register, the registration system automatically sends an email to the email address you provided in your registration. Please ask your IT expert to whitelist ReMA.org and Expotracker.net. You should also check your spam and clutter filters to ensure the email was not trapped before reaching your inbox.

If you are unable to find your registration receipt after these steps, please contact Convention@recycledmaterials.org. Provide your name, company, address, phone, and email. We will research your registration to make sure it has been completed and, if so, will send a duplicate receipt.

How do I get my registration confirmation resent to me?

Please contact Convention@recycledmaterials.org to request a follow up confirmation.

How do I register for the Governance meetings only?

To register to attend the Board of Directors and committee meetings, contact the meetings department at convention@recycledmaterials.org or call (202) 662-8555.

How do I cancel a registration? Do I get a refund if I cancel my registration?

ReMA will provide a full refund for convention registration cancellations made prior to 11:59 p.m. Eastern US Time on March 11, 2025, minus an administrative fee. For registration fees of less than $500, the administrative fee is $50. For registration fees of $500 or more, the administrative fee is $100. For cancellations made after March 11, 2025, ReMA will provide a refund of fifty percent of the registration fee. All requests for refunds must be made in writing to Convention@recycledmaterials.org on or before May 18, 2025. Click here to read ReMA’s complete cancellation policy.

I can no longer attend and would like to send someone in my place. How can I substitute another person for my registration?

To make a registration substitution please send the request in writing to Convention@recycledmaterials.org. Please include in the email the following information:

  • original registration first and last name, company name, email address, phone number, and the original registration confirmation number.
  • substitution attendee’s first and last name, email address, and phone number.

Substitutions can be made at onsite registration, but please allow for extra time at registration as this transaction takes several minutes to complete.

I misplaced my badge; how do I get a replacement?

A misplaced badge or lost badge may be replaced by visiting the convention registration desk in the Hall D Foyer. The fee to replace a misplaced or lost badge is the applicable member or nonmember onsite registration rate.

Is there a children’s admission policy for ReMA2025?

Yes, children aged 2-16 must have a full conference registration to attend ReMA2025. Children not registered for the convention will only be given the opportunity to visit the Exhibit Hall after 2 p.m. on Tuesday & Wednesday. Children under the age of 18 must always be accompanied by a registered adult or guardian. Strollers are not permitted in the exhibit areas.

How do I register if I am a speaker?

Speakers will receive a confirmation letter directly from ReMA with guidelines on the speaker registration procedure. If you have questions, please contact Jason Glei, ReMA VP Events & Marketing, at jglei@recycledmaterials.org.

HOUSING AND TRANSPORTATION PARTNERS

Does ReMA have discounted sleeping rooms at any hotels in San Diego?

Yes, ReMA has secured a limited number of rooms with discounted rates available only to registered ReMA2025 Convention & Exposition guests. Rooms are first come, first served and available until the published deadline or sold out, whichever may occur first. See the official ReMA convention hotels.

How do I make a reservation at an official ReMA2025 hotel?

Once registered for ReMA2025, your confirmation email will contain a link directly to our housing system.

A limited number of rooms have been blocked at the hotels. Reservations need to be made no later than April 7, 2025, to be eligible for the discounted guest room rate.

As with list scams, beware of individuals offering assistance booking hotel rooms. Many of these offers are not legitimate and attendees who have used them have found themselves without reservations when they arrive at the event. The only authorized location for booking hotel rooms at the special ReMA rates is through the ReMA convention website at http://www.ReMA2025.org and our official housing system https://rema2025.expotracker.net/housing/.

Is there a limit to the number of rooms I can reserve?

Yes, as a registered attendee, you can reserve up to 3 sleeping rooms. As a paid exhibitor, you can register up to 5 rooms for your exhibit hall personnel.

Will I see a charge to my credit card from my selected hotel?

Yes, a deposit equal to one night’s stay will be charged to your card April 2025.

Can I cancel or change my hotel reservation?

Reservations can be cancelled or modified up to 72 hours prior to arrival. If canceling, any monies paid will be refunded to the original payment method.

I have more questions, who should I contact?

Questions regarding Hotel Reservations, Modifications, Cancellations or Refunds contact ReMA Housing Customer Service at: ReMAhousing@expotracter.net or (703) 978-7083 or (202) 662-8555

I am a government employee, how do I receive the government room rate at a ReMA blocked hotel?

Contact any of the hotels within the ReMA room block directly to see if there is availability for the government rate. You may need to look outside of the ReMA contracted hotels to find this rate.

Do you offer airline discounts for convention registrants?

Yes, we offer discounted airfare for convention registrants. Click here for more details.

Is there transportation from the hotels to the exhibit hall?

Fortunately, ReMA’s hotels and the San Diego Convention Center are very close. Shuttle service is not needed nor provided for the exhibit hall.

INTERNATIONAL ATTENDEES AND VISA REQUESTS

How do I obtain a letter of invitation for my visa application?

Depending on your citizenship, you may need a visa to travel to the United States to attend ReMA2025 Convention & Exposition.

Individuals requiring a visa must first purchase a convention registration. Once the payment has been processed, confirmation will be returned to the email address included on the registration form. If for any reason, you are unable to secure an appointment for a Visa or Visa approval, you will be refunded 100% of the convention registration fee paid.

Letters of invitation for ReMA2025 Convention & Exposition may be requested at the time you register and only after you paid in full. When registering you will have an option to select a Visa letter of invitation. Please be prepared to provide the following information:

  • First and surname as appears on passport
  • Nationality
  • Passport number
  • Passport date of issue
  • Date of birth
  • Gender
  • Passport date of expiration
  • Mailing address

For more information, you may visit the U.S. Department of State webpages:

HEALTH AND SAFETY

What are the COVID policies in place at ReMA2025?

Safety is a core value at ReMA. This applies equally to your operations and all ReMA2025 Convention & Exposition events. Following CDC guidance and requirements set forth by the State of California, masks are not currently required for individuals in indoor public spaces in California. ReMA will continue to monitor CDC and state guidelines and requirements and update this site accordingly.

MISCELLANEOUS

What is the dress code at the convention?

Attire is business casual and some attendees wear sport jackets or light sweaters in case the temperature in the convention center and exhibit hall is cooler than preferred. Closed toe shoes are required for individuals attending off-site manufacturing and yard tours.

What do I need to get into the exhibit hall and sessions?

You should wear your badge and carry a photo ID with you for all convention activities. Your badge allows event security to identify what events you are eligible to attend. Photo ID will be required at all ReMA-hosted events so you should always have it available.

Am I allowed to take photos in the Exhibit Hall?

Photography in the exhibit hall is limited. As a courtesy, please ask an exhibitor before taking photos of equipment and displays in their area. Photography is only allowed during the official open hours of the exhibit hall. Photography during set-up, breakdown, and after hours is strictly prohibited and can result in the loss of convention credentials.

If I receive an email solicitation from anyone claiming, they can sell me access to an authentic ReMA2025 attendee list is that legitimate?

Be aware of scams. ReMA does not sell attendee lists. Anyone claiming they have a list of attendees to this event and is selling it is not being truthful. If you are interested in seeing attendees, you can do so after registering by logging into the registration page and going to the Networking Center. ReMA Connect, the ReMA mobile app, will also have a list of attendees that will be available to those registered several weeks before the convention.

GENERAL HELP

Please feel free to contact ReMA Monday through Friday; 8:00 am – 5:00 pm Eastern Time. Messages are responded to as quickly as possible though at busy times may take up to 48 hours.

Questions regarding Hotel Reservations, Modifications, Cancellations or Refunds contact the hotel directly. You may also contact the convention general help line at Convention@recycledmaterials.org or (202) 662-8555.

Questions regarding Convention Attendee Registration, Modifications, Cancellations or Refund contact ReMA Convention at: Convention@recycledmaterials.org or (202) 662-8555.

Questions regarding ReMA Membership contact: Membership@recycledmaterials.org or (202) 662- 8500 and press 1 for Membership.

Questions regarding Sponsorship or Exhibits contact: Janesha Russell, Director of Business Development at jrussell@recycledmaterials.org or (502) 409-2615.